Privacy policy

Last updated: February 5, 2026

At Gifts For Haramain, we respect your privacy and handle your information with care. This Privacy Policy explains what we collect, why we collect it, and the choices you have when you visit or place an order on giftsforharamain.com.

1) Information We Collect

A) Information you provide to us

When you place an order, fill a form, or contact us, we may collect:

  • Name
  • Email address
  • Phone/WhatsApp number (if provided)
  • Billing details (as needed for invoices and order processing)
  • Order notes you enter at checkout (for example, “on behalf of” names, preferred city option, or special instructions)

B) Payment information

Payments are processed through third-party payment gateways.

  • We do not store your full card details.
  • We may receive limited payment-related information (such as payment status, partial tokens, or transaction reference) to confirm your order.

C) Website usage information

To keep the site working smoothly and improve performance, we may collect:

  • IP address
  • Browser and device type
  • Pages viewed and basic browsing activity
  • Approximate location (based on IP, not precise GPS)

2) How We Use Your Information

We use your information to:

  • Process and manage orders (including service-based Haramain arrangements and physical items)
  • Contact you about your order (confirmation, updates, issue resolution)
  • Follow your checkout instructions (for example, names for gifting, variant selection, delivery/handing preferences where applicable)
  • Improve the website (performance, checkout experience, customer support)
  • Send marketing messages only if you opt in (and you can opt out anytime)
  • Reduce fraud and improve security (payment verification and site protection)

3) Sharing of Information

We do not sell or rent your personal information.

We share information only when it’s necessary to run the store and fulfill your order, such as with:

  • Payment processors (to process transactions)
  • Shipping/logistics or local fulfillment partners (only the details required to complete your order)
  • Website tools (analytics, security, and performance monitoring)

We share the minimum needed and expect partners to handle it responsibly.

4) Data Security

We use reasonable, industry-standard safeguards to protect your information. No system is 100% secure, but we work to reduce risk by limiting access, using secure tools, and keeping our processes practical and up to date.

5) Cookies & Tracking

We use cookies and similar technologies to:

  • Keep the cart and checkout working properly
  • Remember basic preferences
  • Understand which pages are helpful and which need improvement
  • Measure marketing performance (where enabled)

You can disable cookies in your browser settings. If you do, some parts of the site (like cart/checkout) may not function as expected.

6) Third-Party Services & Links

Our website may use third-party services (payment gateways, analytics tools, spam protection, etc.). These services have their own privacy policies and may collect data according to their rules. We recommend reviewing their policies if you want deeper detail.

7) Your Rights & Choices

You can request to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information (where legally and operationally possible)
  • Opt out of marketing emails/messages at any time

To request any of the above, contact us at: giftsforharamain@gmail.com
To protect your privacy, we may ask for a simple identity confirmation before making changes.

8) Data Retention

We keep order and support records for as long as needed to:

  • Provide customer support
  • Maintain business and accounting records
  • Meet legal or compliance requirements
    When information is no longer needed, we take reasonable steps to delete or anonymize it.

9) Children’s Privacy

Our store is not intended for children, and we do not knowingly collect personal information from children.

10) Updates to This Policy

We may update this policy as our store and services evolve. Any changes will be posted on this page with a new “Last updated” date. By continuing to use the website after updates, you agree to the revised policy.